Technical Project Manager, CRM

Job Description

Posted on: 
Nov 16, 2021

Technical Project Manager, CRM

Overview:

As a Technical Project Manager at Weedmaps, you will use your exceptional technical knowledge and project management skills to drive progress within your team's technical domain while aligning key stakeholders, keeping projects on-track, maintaining team health and mood, and informing stakeholders. Drawing on your project management and team leadership expertise in non-conforming environments, you'll collaborate with teams across the organization such as Engineering, Product, and Design departments to build and execute strategies and plans centered around different company products. Your mentality of servant leadership will help you mentor teams as you partner with others to foster open, transparent development and delivery environments.

The impact you'll make:

  • Help drive clarity and transparency within cross functional teams.
  • Integrate and execute on a CRM product roadmap that you help manage
  • Align teams towards complex multi-year goals while meeting the operational needs of current customers.
  • Regularly assess the team's working maturity, health, and composition, relentlessly striving for cohesion and delivery excellence.
  • Provide the Director of Technical Program Management Office (TPMO) and all project stakeholders with regular consistent reporting regarding your teams.
  • Partner closely with the VP of Engineering to help manage, plan, and track production and development schedules and workflows, while raising risks, managing trade-offs, and eliminating blockers.
  • Continuously assess a team's current situation and adapt planning tools, Agile methodologies, and communication channels to ensure successful, sustainable delivery.
  • Create transparency and predictability via feature mapping, roadmaps, sprint plans, burn-downs, cycle times, value stream maps, budget updates, and release reports.
  • Align communication between the cross-functional departments throughout the organization as it pertains to your project/program, with the possibility of off hours duty, if needed.
  • Understand the task and responsibilities of the cross-functional departments and be able to launch mitigation steps in case there is a gap or unforeseen issue that needs to be addressed.
  • Ensure project goals, objectives, milestones, and deliverables are achieved on schedule and within budget.

What you've accomplished:

  • Lead a team responsible for CRM implementation or integration
  • Demonstrable knowledge of CRM functionality within an organization and product ecosystem
  • Helped evolve improvements regarding CRM functionality or integrations
  • 3-5 years in a project management role for high production, high performing teams that consist of inter-departmental roles such as software, design, product development, and business operations.
  • 3-5 years in a project/program management role focused on delivery of a new company program or highly.
  • Scrum Master or Agile Training.
  • Self starter mentality and strong resolve when met with challenges via a project, a program, and personnel.
  • Experience in a Scrum Master role, or leading an Agile team.
  • Proven ability to guide a software development team.
  • Proven ability to effectively communicate to varying levels of management via presentations,
  • scheduled updates, and ad hoc communication requests.
  • Ability to identify, evaluate, and implement methods to help teams perform efficiently.
  • Proven ability to manage teams, mostly through influence, and thrives in a high paced dynamic environment.

Bonus points:

  • JIRA administration and tool (Structure, boards, etc) experience.
  • Git experience.
  • Experience with Slack, Slack Integrations, PagerDuty, and other communication, reporting, and productivity tools.
  • Project Management Certification such as CSM, PMP, CAPM, and SixSigma.
  • Experience in process improvement implementations.
  • Confluence administration experience.

Our Benefits:

  • 100% paid employee monthly Medical, Dental and Vision premiums AND 80% paid dependent monthly premiums
    • HMO (California residents only) and PPO option offered through United Healthcare
  • Company-paid $50,000 in Basic Life/AD&D (Accidental Death and Dismemberment) coverage
  • 401(k) Retirement Plan: 100% match on the first 1%. 50% match from 2-6% of employee contributions
  • 3 weeks PTO (accrued) and 5 sick days (immediate)
  • Supplemental, voluntary benefits
    • Kindbody (family planning/fertility) including up to $10,000 towards cash-pay services
    • Goodly (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year
    • Flexible Spending Accounts (Medical, Dependent, Transit and Parking)
    • Voluntary Life Insurance
    • Critical Illness
    • Accident Insurance
    • Short- and long-term disability
    • Pet Insurance
  • Paid parental leave
  • During current work-from-home:
    • Reimbursements for home office setup and monthly WiFi

Our Culture:

  • 11 company-paid holidays
  • Catered lunch and snacks provided when working in the office
    • Snack boxes sent straight to your door when you work-from-home
  • Casual work environment, read no fancy clothes required, but you are free to dress to the nines!
  • Monthly virtual happy hours
  • Quarterly all-hands meetings

Weedmaps is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the smartest and most passionate people who want to join our team and develop the services, systems, and marketplaces that will serve the marijuana industry in the decades to come. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Applicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws. Please inform us if you need assistance participating in the interview process.

About Weedmaps:

Founded in 2008, WM Technology is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers. WM Business’ tools support compliance with the complex, disparate, and constantly evolving regulations applicable to the cannabis industry. Through its website and mobile apps, WM Technology provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with our retail and brand customers.

WM Technology holds a strong belief in the power of cannabis and the importance of enabling safe, legal access to consumers worldwide. Since inception, WM Technology has worked tirelessly, not only to become the most comprehensive platform for consumers, but to build the software solutions that power businesses compliantly in the space, to advocate for legalization, social equity, and licensing in many jurisdictions, and to facilitate further learning through partnering with subject matter experts on providing detailed, accurate information about the plant. Headquartered in Irvine, California, WM Technology supports remote work for all eligible employees. Visit us at www.weedmaps.com.

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