Senior Manager, Business Process and Planning

Job Description

Posted on: 
Jun 26, 2022

About Us

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and we are the provincial wholesaler of cannabis for private retail stores.

Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.

About the Role

We’re looking for a Senior Manager, Business Process & Planning to join our Merchandising team. The Senior Manager Merchandise Business Process & Planning is a critical leadership role at the OCS accountable for leading Merchandising projects and programs. The Senior Manager Business Process & Planning will cultivate strong partnerships with key internal and external stakeholders to develop, define, and prioritize Merchandising project and program delivery. This leader manages the day-to-day work of a team of two Specialists.

About Your Day

  • Lead complex Merchandising projects and programs across a range of business areas, including the OCS Product Call Process, Flow Through, Farmgate, Enhancement Projects etc.
  • Be a thought leader and provide subject matter expertise in planning and prioritizing and be responsible for the Merchandising project and program portfolio
  • Manage assigned projects, ensuring effective teamwork, collaboration and communication, high standards of work quality, organizational performance, and continuous learning
  • Monitor project progress, handle issues and escalations that arise, document, and follow up on critical actions, decisions, issues, and risks
  • Work with internal and external stakeholders to develop, define, and prioritize project and program delivery
  • Organize and guide project tasks, identifying dependencies and competing stakeholders and report on project metrics to keep project stakeholders and senior leaders up to date.
  • Liaise with cross functional teams to understand existing processes and identify potential opportunities
  • Communicate statuses and issues in a concise, accurate, and professional manner that is targeted to a variety of internal and external stakeholders
  • Coach, develop, and mentor a team of two specialists
  • Ensure the team is engaged and executing effectively
  • Provide guidance in setting the overall direction for operational effectiveness by monitoring KPI metrics and working closely with the team to support needs and expectations
  • Champion project management best practices within the team though training and development

About You

  • Completion of Post-Secondary Education in Business, Commerce, or related field of study
  • PMP Certification is required
  • 7+ years of project management experience
  • 7+ years of program management, commercialization, or business operations experience
  • 5+ years in managing and leading a team of direct reports
  • Experience working in a retail merchandising, beverage alcohol, or consumer packaged goods environment is required
  • Strong collaboration skills and ability to build relationships with internal and external stakeholders
  • Sound organizational, analytical, judgement and decision-making skills
  • Ability to work in ambiguity in a fast-paced, results oriented environment
  • Advanced knowledge of Microsoft Office Suite
  • Knowledge of Jira and Confluence is an asset

About the Job

  • City: Toronto, ON
  • Employment Type: Full-time, permanent
  • Required Travel: Rare, usually within the GTA
  • Application Deadline: June 16, 2022, at 11:59pm

We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation, please let us know, we will work with you to meet your needs.


Job Requirements

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