2.2 __Quick Apply Part-time2 hours ago
Full Job Description
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Responsible for ensuring each Curaleaf member receives outstanding service by providing a positive and friendly environment. Assist members with their personal needs, maintain solid product knowledge, facilitate new membership and member renewal processes and always provide the highest level of customer service. You must have had an active pharmacy technician registration in the State of Connecticut within the past five (5) years and is or was in good standing at the time their registration lapsed.
Essential Duties and Responsibilities
Provide exceptional customer service in accordance with established standards
Develop and maintain rapport with our members
Ensure members' concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to Director when needed
Communicate the effects of different types of cannabis to members clearly and effectively
Ring up sales on Point of Sale System and process cash
Ensure strict controls to protect organization assets at the direction of management
Facilitate the new membership and member renewal processes
Perform data entry and manage the member database
Answer phone calls and forward to the appropriate staff member
Book appointments for members for services they request
Maintain a current stock of New Patient folders, Educational Materials, Intake Forms, etc.
Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitation
Maintain a positive work environment conducive to trust and respect
Maintain strictest confidentiality in compliance with HIPAA guidelines
Perform other related work as required
Education and/or Work Experience Requirements:
High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience
Retail, cash handling and Point of Sales (POS) experience required
Working knowledge of Microsoft Office. Experience in medical cannabis industry highly desirable, but not required
Must be 18 years old
Subject to background check per state cannabis regulations
You must have had an active pharmacy technician registration in the State of Connecticut within the past five (5) years and is or was in good standing at the time their registration lapsed
Curaleaf is an Equal Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.