Partner Operations Process Manager - Logistics

Job Description

Posted on: 
May 11, 2022

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About LeafLink

LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.

Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!


  • Review and define enhancements to our partners warehousing operations; including, cross-docking, receiving, putaway, inventory management, fulfillment and shipping

  • Document process flows and standard operating procedures to create go to market templates that allow for rapid launch of partners in our operating network

  • Partner with our operations team and product and engineering to provide insights into the technology needs of the business

  • Partner with our program management team to implement operational changes in our vendor software solutions

  • Define operational KPIs and partner scorecards to measure the efficacy and efficiency of our partner operations

  • Develop and utilize a framework to determine make or buy decisions on systems components

  • Develop and execute on supply chain systems RFP processes across software vendors

  • Own and perform the requirements gathering processes for external systems implementations

  • Oversee the implementation of 3rd party software systems including: contract negotiation, build, testing and launch of the program

  • Manage the software vendor relationships and ensure our software vendors are meeting contractual obligations

  • Develop and utilize a framework to determine make or buy decisions on systems components

  • Develop and execute on supply chain systems RFP processes across software vendors


  • 2-5 years' experience in managing multiple operational processes in a warehouse, distribution or fulfillment center

  • Proven track record of defining and implementing processes that drive operational efficiency and effectiveness

  • Bachelor's degree in Supply Chain, Logistics, Industrial Engineering or equivalent

  • Ability to work in a dynamic environment and earn the trust of operations team across a variety of sophistication levels

  • Preferred Lean/Six Sigma Certification

  • up to 50% travel required, within the US


  • Flexible PTO to give our employees a little extra R&R when they need it

  • Competitive compensation and 401k

  • Comprehensive health coverage (medical, dental, vision)

  • Commuter Benefits through a Flexible Spending Account

  • A robust stock option plan to give our employees a direct stake in LeafLink's success

LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.


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