Medical Office Assistant

Job Description

Posted on: 
August 8, 2022

Harvest Medicine is an industry-leading network of specialty medical marijuana clinics that provides its patients in-person services from 4 clinic locations as well as through its secure telemedicine platform, HMED Connect. Harvest’s services include best-in-class education, care, advice and follow-up support to help patients navigate cannabinoid-based treatment options. These services are provided by Harvest’s knowledgeable team of intake staff, licensed physicians, nurse practitioners, and patient educators.

POSITION SUMMARY:

Harvest Medicine is a state-of-the-art national medical cannabis assessment and education center. We are looking for a Medical Office Assistant/Receptionist to join our team. The position is responsible for greeting and directing incoming guests and callers in a professional manner making all patients and visitors feel welcome. Responsible for providing clerical and administrative support for the office, this role plays a key support role in ensuring seamless business operations and professional presentation of the office in communication, documentation and as the first point of contact within the company.

POSITION DUTIES / RESPONSIBILITIES:

  • Execute all reception duties in a professional, personable and timely manner

  • Answer and direct incoming calls, record and relay messages and faxes

  • Obtain and process patient information required to provide services

  • Schedule and confirm patient appointments

  • Greet guests in a professional and friendly manner, both on the phone and in person

  • Clerical duties such as creating patient files and data entry

  • Maintain an adequate inventory of office supplies

  • General office faxing, copying and scanning, printer cartridge replacement and troubleshooting

  • Typing, editing, and proofreading correspondence documents and reports

POSITION QUALIFICATIONS:

  • Certificate in Medical Office Administration required

  • Experience in a medical office preferred but not required

  • Strong computer skills as our office is as paperless as possible

  • Bilingual - English/ French

  • Strong interpersonal skills with an enthusiastic, positive and friendly attitude

  • Excellent written and verbal communication skills; exceptional phone etiquette, responding promptly to requests

  • Eager to take on challenges and adapt to new processes and procedures

  • Proven ability to multi-task, prioritize and maintain high levels of professionalism

Job Type: Full-time

Salary: From $17.00 per hour

Additional pay:

  • Bonus pay

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Dartmouth, NS: reliably commute or plan to relocate before starting work (required)

Experience:

  • Medical office: 1 year (preferred)

Responsibilities

Job Requirements

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