Canopy Growth

Marketing Automation Specialist

Job Description

Posted on: 
November 4, 2021

The Company

At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.

With millions of square feet of licensed production capacity and operations spanning four continents, Canopy Growth is the world's leading cannabis and hemp company. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.

Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!

The Opportunity 

Reporting to the Campaign Implementation Manager, the Marketing Automation Specialist will help drive our eCommerce and digital strategies by supporting both our owned email channel + digital testing and personalization program. This role is on the MarTech & Analytics team - part of Canopy’s eCom and Digital Centre of Excellence. The eCom and Digital COE supports Medical, CBD and Recreational markets.  You combine awesome business acumen with extremely strong technical skills. Though email campaigns are the core of this role, the ideal candidate will also be ready to use their exceptional front end development HTML skills to support testing and personalization on our eCommerce properties. You feel passionate about providing a best-in-class CX to our internal partners and to our customers & patients. 

Responsibilities 

  • Manage all aspects of email campaign deployment: HTML build, tagging, workflows, segmentation, and deployment (using Adobe Campaign Classic and Customer.io) 
  • Run point on testing/QA for your email campaigns (using Litmus) 
  • Build automated workflows to support defined customer journeys across the customer lifecycle 
  • Analyze the results for all campaigns and journeys - and recommend optimizations based on the data 
  • Conduct A/B testing to support email optimizations. Also support A/B and multivariate testing on our eCommerce properties (using Adobe Target) 
  • Troubleshoot technical issues 
  • Other duties as assigned to support our MarTech Roadmap   

Experience 

  • 2+ years enterprise email experience in a digital marketing environment - managing cross-brand communication.  
  • Strong preference will be given to those with Adobe Campaign Experience – but candidates with experience in other enterprise automation platforms will also be considered (Marketo, Salesforce, Eloqua....) 
  • 2+ years Advanced HTML, CSS experience, with emphasis on email HTML 
  • SQL experience is an asset 
  • Workflow configuration and optimization experience – including branching and testing 
  • Knowledge of Email testing and QA tools and processes (Litmus or similar) 
  • Proven understanding of digital and eCom KPIs across all channels 
  • Experience with A/B and multivariate testing (huge bonus for previous use of Adobe Target) 
  • Strong analytical skills - and a true appreciation for the importance of robust tagging to drive data decision making 
  • Up-to-date with the latest trends and best practices in email marketing and measurement 
  • Independent contributor who is self-driven and an effective collaborator 
  • Thorough understanding of data privacy and CASL 

Other Details 

This is a full-time role based out of Kanata, ON or Toronto, ON (possibility of remote work for ideal candidate). 

We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don’t hear from us, don’t fret; every resume we get is kept in our database for six months for consideration in future searches for talent.

Canopy Growth welcomes and encourages applications from people with disabilities.

Accommodations are available upon request for candidates taking part in all aspects of the selection process.

One last note: the chosen applicant will be required to successfully complete background and reference checks.

Thank you so much for your interest in Canopy Growth.

Responsibilities

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