Aurora Cannabis

Front Desk/Receptionist

Job Description

Posted on: 
August 1, 2022

3.0 __Quick Apply Full-time6 hours ago

Full Job Description

We are looking for Receptionists who are looking to start their careers in the industry. No experience is required. This is a full-time position with the ability to elevate within our company based on your performance.

The successful Receptionist will:

Welcome all customers and facilitate a seamless check-in process.

Answer, screen, and forward incoming phone calls.

Facilitate the processing of phone and online orders in a timely manner.

Cash register handling.

Perform any clerical duties as needed by store staff.

Ensure the reception area is tidy and presentable.

Update menus and ensure their continued accuracy.

Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.

Manage the flow of the lobby and customer queue to ensure all customers are helped in a timely manner.

Be eager to be cross-trained to work the sales floor in addition to the reception.

Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.

Maintain positive customer relationships to establish a loyal customer base.

This role requires:

MUST have a valid CO MED Badge.

Ownership mindset – self-starters who know how to figure things out and know when to ask for help.

Ability to multi-task in a fast-paced environment while maintaining a positive attitude.

A high school diploma is required; an associate's degree or higher is preferred.

A passion for cannabis and a desire to continually learn more.

Exceptional attention to detail, well-organized and reliable.

The ideal candidate has:

Previous experience in a receptionist, administrative role, host, or server position.

Willingness to work as a team player to meet the common goals of the organization.

An aspirational attitude with a fun and positive personality while still being professional and eager to succeed.

Welcomes change and adjust quickly to accommodate the business’s needs.

Strong interpersonal skills to be able to effectively handle a wide array of customers, employees, and vendors.

Excellent written and verbal communication skills.

Strong time-management skills with the ability to prioritize tasks.

Please reply with your resume and badge for consideration.

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