Cresco Labs

Creative Operations Manager

Job Description

Posted on: 
Jun 26, 2022

2.1 __Quick Apply Full-time3 hours ago

Full Job Description


Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside\*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.


At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.


The Creative Operations Manager will support Cresco Labs' in-house creative team (The HotBox), leading and overseeing the day-to-day requirements needed to complete tasks for all creative, design and production projects company wide. This role requires experience with, and understanding of, marketing and advertising needs, client management, deliverables, timelines, and creative project management from brief to completion. The HotBox and this role by extension oversee all B2B and B2C creative, design, and production work across multiple channels including digital, print, social, ecommerce, in-store, loyalty and more.


Supervise the Creative Project Operations team including multiple project management roles.

Partner with the Creative Director and Associate Director of Design to develop the HotBox's strategies and plans to fulfill SOW.

Develop schedules, workflow, and priority plans for marketing projects across all brands and channels.

Simultaneously manage multiple projects, workflows, and timelines with various stakeholders.

Develop project and brand strategies to lead a project from conception to final execution.

Manage and meet deadlines and project budgets.

Establish goals and objectives for internal teams to follow.

Ability to understand long term goals of the business while executing on short term deliverables

Ability to prioritize creative resources and requests from multiple stake holders and resolve roadblocks for the team.

Develop and maintain relationships and serve as point of contact and liaison between stakeholders with creative or design work for the HotBox.


Bachelor's degree in related field

5+ years of hands-on experience within an in-house marketing or creative agency team.

Experience working closely with local and remote teams (brand, creative, content and production agencies, etc.) and clients to ensure projects deliverables, goals and needs are met on time and on budget.

Experience developing and maintaining project and resource scopes, schedules/timelines, deliverables lists, status reports, and meeting reports.

Natural leader and collaborator.

Excellent written and verbal communication skills.

Impeccable organization skills and attention to detail.

Ability to multi-task and work on a wide range of projects.

Good negotiation skills with peers and production partners.

Self-starter. Comfortable with ambiguity and ready to dive in on day 1.

Experience using project management tools a plus.


Cresco Labs requires that all corporate employees be fully vaccinated against the COVID-19 virus on or before September 30, 2021. If you are offered and accept a position, you will be required to prove your vaccination status prior to when your employment begins. If you require a medical or religious accommodation with regard to vaccination, please let us know once you receive an offer of employment (if applicable).


Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.


Must be 21 years of age or older to apply

Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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